Tim is voiced by Ian Wilding.

Ian has multiple sclerosis and lives at a Leonard Cheshire Disability residential service in Cardiff, South Wales. He enjoys getting out to the local shops with his wife and children, but often finds access a problem.

"A couple of months ago, I went to a sports shop to buy some clothes and the aisles were so close together, it made it difficult to move. The shelves and clothes were so high up that I couldn't see anything. It was ridiculous!"

And people's attitudes are sometimes a barrier. "There are certain people who would talk to my wife and not me. People need to think it's not the wheelchair, not the disease that's causing problems... Talk to me, not to my position. See the person, not the disability."